NailPrinter.ca Customer Access

Which NailPrinter do you own?

Choose the model on your order record or machine label. You will open one simple page with the correct setup steps, videos, essential PDF guides and support route.

One page per machineSetup and first use onlyNo sales offers

Select the exact model

Start with the label on your machine

V11 and X12.5 use different controls. Never substitute one machine’s instructions for the other.

Portable systemV11

Set up the portable printer, install the official phone or tablet app, connect, prepare the cartridge and complete the first controlled output.

Set up my V11

Desktop systemX12.5

Set up the desktop printer, prepare the integrated screen and network, confirm the cartridge and complete the first controlled output.

Set up my X12.5

Not certain?

Check the machine label before choosing.

For a model mismatch, unclear label or missing order record, email Customer Support before following an operating step.

Ask Customer Support