Hi, I am Maya Rose, your NailPrinter.ca AI learning guide for the V11 test-and-care sequence. This is illustrated guidance, not live machine footage, and the next video shows real-machine care options. Use one measured test-and-care sequence and stop before repeated or forceful cleaning. Begin with the supported test and save the result before changing anything. The real-machine clip shows several possible care or troubleshooting options; choose only the single supported action that matches your documented symptom and current guide. Do not perform every option in sequence, and do not repeat cleaning or apply force when the result is unchanged. After that one action, run the supported test again and save the post-action result. Record the test result and the single care action completed; contact Support if it does not improve. Your record should identify the before result, the one action, and the after result without adding another action. Now watch the matching real-machine care clip as an options reference, then use only one supported action for your case and stop for Support if the result does not improve.